Privacy policy

Effective Date: August 23, 2025

Hammers Rentals, LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you rent equipment, make reservations, or use our website and services powered by Booqable.

1. Information We Collect

  • Personal Information: Name, address, phone number, email address, driver’s license, and payment details.
  • Rental Information: Equipment rented, rental period, pickup/delivery details.
  • Payment Information: Processed securely through Booqable’s payment providers (we do not store your full credit card details).
  • Technical Information: IP address, browser type, device information, and usage data from our website.

2. How We Use Your Information

  • Process reservations and payments.
  • Deliver, manage, and track rentals.
  • Communicate with you about orders, invoices, and support.
  • Improve our website and services.
  • Comply with legal requirements.

3. Sharing of Information

We do not sell your personal information. We may share information with:

  • Service Providers: Booqable and its integrated payment processors (e.g., Stripe, PayPal) for booking and payment processing.
  • Legal Requirements: If required by law, court order, or government request.
  • Business Operations: Professional advisors (accountants, insurers, lawyers) as needed.

4. Data Security

We take reasonable measures to protect your personal information. Payments are encrypted and processed securely by Booqable’s payment gateways. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill rental transactions, comply with legal obligations, and resolve disputes.

6. Your Rights

You may have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your information (subject to legal retention requirements).
  • Opt out of marketing emails at any time.

Requests can be made by contacting us at the email below.

7. Cookies & Tracking

Our website may use cookies and tracking tools to improve user experience. You may disable cookies in your browser settings, but some site features may not work properly.

8. Third-Party Links

Our website may link to third-party sites (such as social media). We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Hamelin Ventures, LLC d/b/a Hammers Rentals
Carlisle, PA
Email: [email protected]

How and why we use cookies

Our website uses cookies and similar technologies to improve your browsing and rental experience. Cookies are small text files stored on your device when you visit our site.

We use cookies for the following purposes:

  • Essential Functionality: To enable core features such as the rental cart, checkout process, and secure login. Without these cookies, our booking system (powered by Booqable) would not function properly.
  • Preferences: To remember your settings (such as location and rental preferences) so you don’t need to re-enter them on each visit.
  • Analytics: To understand how visitors use our website so we can improve our services and customer experience.
  • Security & Fraud Prevention: To help detect and prevent fraudulent transactions or misuse of our rental platform.

You can choose to disable cookies in your browser settings, but doing so may limit certain features of our website, including the ability to make reservations online.